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Electronics Technician I

About the role

• Installs, debugs, and provides technical maintenance for product and component hardware and software, primarily at customer sites.
• Performs scheduled inspections, cleaning, and other services, as well as minor repairs on products within a defined area of responsibility.
• Inspects products to verify proper operation, troubleshoots identified issues, and/or escalates requests to higher support levels.
• Schedules services, completes the required documentation, and interacts with customers to ensure their satisfaction and understanding of product operation.
• Uses diagnostic tools to troubleshoot hardware and software failures.
• Performs component-level hardware repairs, cleaning, and adjustments to mechanical components.
• Configures and installs applicable software.
• Performs preventive maintenance and replenishes consumables.
• Installs, moves, adds, changes, and removes hardware and software products (IMAC/R).
• Instructs and trains customers on the use and operation of installed hardware and software.
• Participates in implementing measures to achieve agreed-upon KPIs.
• Assists with special projects as assigned.

• High school diploma.
• Active CFT registration.
• Valid driver’s license.
• Own vehicle.
• Technical education in electronics, electrical engineering technology, or a related field.
• Availability to work in Fortaleza, CE, and neighboring cities.
• Availability to work Monday through Saturday.

• Equal opportunity employer committed to diversity.
• Participation in regular hardware and software training (hands-on/on-the-job, classroom-based, and web-based).