Software Engineering Manager

• Lead the architecture and evolution of the AI platform, serving as a technical reference for GenAI, LLMs, and agents
• Design LLM Gateway, RAG, semantic search, and multi-model and multi-provider integration solutions
• Define standards for agents and multi-agent systems, with a focus on scalability, security, observability, and governance
• Establish evaluation, monitoring, and oversight mechanisms for LLMs and agents in production
• Collaborate cross-functionally with Engineering, Product, Security, Cloud, and technology partners
• Contribute to the platform’s technical roadmap, balancing innovation, cost, scalability, security, and speed of delivery

• Previous experience leading software engineering teams
• Strong experience in Software Engineering, Systems Architecture, or AI Engineering
• Experience with Agile and Lean methodologies and workflow management
• Knowledge of engineering metrics, such as DORA and Flow Metrics, with the ability to make data-driven decisions
• Ability to develop people, provide feedback, and support development plans
• Experience with digital products and architectures in high-scale or high-growth environments
• Strong communication skills and the ability to work cross-functionally across Engineering, Product, Business, and other stakeholders
• Ability to balance strategic vision, execution, and highly complex technical decisions
• Hands-on experience with LLMs, GenAI, and agent-based applications
• Knowledge of RAG, semantic search, embeddings, and vector databases or indexes
• Experience integrating different LLMs and model providers
• Knowledge of APIs, microservices, distributed systems, and cloud architecture
• Knowledge of observability, security, and governance as applied to software and AI platforms
• Knowledge of MLOps, LLMOps, or AI Platform Engineering practices
• Preferred: Experience with AWS Bedrock, OpenSearch, pgvector, or equivalent technologies
• Preferred: Experience with agent frameworks and multi-agent systems in production
• Preferred: Experience with LLM Evaluation, AI Safety, guardrails, and AI Governance
• Preferred: Knowledge of the WhatsApp/Meta Business Messaging API or other messaging platforms
• Preferred: Previous experience building internal AI platforms used by multiple teams
• Preferred: Experience in fintech, banking, payments, or large-scale digital products

• Meal/food allowance of BRL 50.00 per business day (Sólides Benefícios Card)
• Annual bonus
• Bradesco Health Insurance with no monthly premium and no co-pay (premium paid only for dependents)
• OdontoPrev Dental Insurance, with a fixed monthly premium of BRL 21.91
• Therapy: Partnership with Psicologia Viva — 3 free sessions per month
• Online courses ranging from Culinary Arts to graduate programs (Qualifica)
• Access to all courses offered by Escola de Pessoas
• Home office allowance of BRL 60.00 (Sólides Benefícios Card)
• On-site conveniences, including manicures, balanced snacks, and more
• Birthday-month day off
• TotalPass
• Childcare allowance for mothers and fathers with children up to 3 years old
• Special dependent allowance, also extended to parents
• Payssego salary advance program
• Ânima ecosystem partnership (discounts on undergraduate and graduate courses at institutions within the group)
• Partnerships with OnHappy and SESC
• Guapeco pet health insurance
• Highly flexible dress code