Track & Trace Representative

• Communicate daily with drivers and customers
• Notify appropriate parties of any issues
• Input updates into the system
• Answer incoming calls from clients
• Schedule appointments
• Maintain current knowledge of market trends in the transportation marketplace
• Perform other duties as required by business needs or as assigned

• Upper-Intermediate (B2) English level is A MUST
• Ability to work in a high-stress/paced environment
• Outstanding organizational and coordination abilities
• Excellent communication and interpersonal skills
• Experience in Customer Support will be appreciated
• PC proficient (Microsoft Office preferred)
• Excellent problem-solving abilities

• 10+ business days of paid time off
• Team building and corporate events
• Equipment provided
• Supportive team
• Remote mode of work