CSM & Onboarding Intern

• Create and configure client applications (app, automated email/SMS/WhatsApp campaigns, etc.)
• Support the onboarding of new hotel groups onto LoungeUp
• Monitor solution usage and identify opportunities for continuous improvement
• Provide occasional support to the CSM team in managing client projects
• Contribute to internal projects aimed at improving team efficiency or the customer experience
• Gain an understanding of the key role of a CSM in a growing SaaS company
• Work on practical projects with real clients
• Quickly develop expertise in technical tools and challenges

• Interest in technology and the hospitality industry
• Meticulous and detail-oriented
• Proactive and self-motivated
• Strong organizational and prioritization skills, with the ability to structure your work and manage multiple tasks in parallel
• Ability to collaborate within a young, friendly, and dynamic team
• Good proficiency in French and English required
• Spanish is a plus
• Expected start date: July or August 2026

• Comprehensive training upon joining, with a buddy to support you
• A supportive and stimulating environment in offices located in the heart of Paris
• A close-knit, passionate team always willing to share its knowledge
• Regular after-work events and team activities