YOUR NEXT CHAPTER
Field Clinical Specialist – THV
About the role
• Certify centers, physicians, related staff, and Edwards personnel according to Edwards Lifesciences SOPs
• Interact with key opinion leaders and proctors
• Provide education on device aspects, device handling, implantation, and troubleshooting techniques
• Develop and continuously improve training curricula, materials, and tools based on clinical trial experience, guidelines, and SOPs
• Educate and train physicians and hospital personnel on technical product and procedure matters through ad hoc training and structured in-service programs
• Provide follow-up support during commercial procedures to ensure continuity of education and technical support related to patient outcomes
• Plan and implement growth strategies within focused accounts with Sales and Sales Management
• Upsell in key strategic accounts with Business Managers
• Validate software and hardware updates in the field
• Learn products, physiology, anatomy, market applications, and Edwards Lifesciences
• Review clinical support activities, market changes, assigned accounts, and competitive activity with the NSM and Sales Specialist
• Perform other incidental duties
• 3 years of previous related medical device and/or clinical experience required
• Bachelor's Degree in a related field
• Training experience in a clinical/technical environment preferred
• Experience in interventional cardiology strongly preferred, or in a related area such as structural heart or coronary
• Preferred location: Paris intra muros or Paris area
• Willingness to travel
• Proven expertise in MS Office Suite and ability to operate general office machinery
• Good written and verbal communication, presentation, interpersonal relationship, negotiating, and relationship management skills
• Good problem-solving and critical thinking skills
• Moderate knowledge and understanding of cardiovascular science
• Moderate understanding of cardiovascular anatomy, pathology, and physiology
• Moderate understanding of medical device regulatory requirements and documents, device accountability, and adverse event reporting
• Ability to manage confidential information with discretion
• Strict attention to detail
• Ability to interact professionally with all organizational levels
• Ability to manage competing priorities in a fast-paced environment
• Ability to work in a team environment, including inter-departmental teams and representing the organization on specific projects
• Ability to build productive internal/external working relationships
• Adherence to company rules and requirements, including pandemic protocols and Environmental Health & Safety rules
• Competitive Compensation and Benefits package
• Flexible working hours
• Remote working
• Profit sharing
• Risk Life Insurance
• Comprehensive Medical plan (including online access to healthcare)
• Service Awards
• Works Council social and cultural activities
• Enhanced Leave Benefits
• Employee Stock Purchase Program
• Employee Assistance Program
• Comprehensive Wellness Program including onsite gym, Yoga, Pilates or SM System classes, massages, fresh fruit in the office, healthy lifestyle workshops, educational events, charity activities and much more
• On-the-job development
• Training opportunities
• Support and guidance provided by dedicated employee groups