Senior Solutions Engineer

• Act as a trusted technical advisor for enterprise customers throughout the sales cycle
• Partner closely with Sales to jointly own account and opportunity strategy, opportunity qualification, and technical wins
• Lead with Digital Employee Experience expertise, articulating value around productivity, experience, and IT effectiveness
• Position DEX, NPM+ and Riverbed IQ as core pillars of Riverbed’s platform value
• Build deep working knowledge across the full Riverbed portfolio, including network performance and observability solutions
• Conduct structured discovery sessions to uncover technical challenges and business outcomes
• Translate customer pains into value-based solution architectures
• Build compelling narratives linking technical capabilities to measurable business impact
• Deliver product demonstrations, workshops, and executive briefings
• Lead Proof of Value and pilot engagements from definition through execution and outcome validation
• Present results and recommendations to technical and executive audiences
• Support RFIs/RFPs with technical and architectural input
• Contribute to internal enablement, knowledge sharing, and best practices within the SE team

• Several years of experience in Solutions Engineering, Technical Pre-Sales, or Enterprise IT Consulting
• Hands-on experience in DEX/EUEM/End User Experience Monitoring or adjacent digital workplace technologies
• Strong understanding of enterprise IT environments, including endpoints, applications, networks, and hybrid/cloud architectures
• Familiarity with observability platforms, ITSM, endpoint management, or performance monitoring solutions
• Ability to quickly learn and adopt a broad enterprise platform beyond your core specialisation
• Strong consultative mindset with the ability to connect technical insights to business outcomes
• Comfortable engaging with both deep technical audiences and C-level stakeholders
• Confident presenter with excellent storytelling and communication skills
• Collaborative team player with a proactive, self-driven mindset
• Structured, reliable, and customer-focused in complex enterprise environments
• Fluency in German and English
• Ability to travel up to ~40%

• Flexible workplace policies
• Employee resource groups
• Learning and development resources
• Career progression pathways
• Community engagement initiatives
• Global employee wellness programs supporting physical, emotional, and financial well-being