German Speaking

• Assist customers through incoming support requests
• Troubleshoot incidents requiring deeper technical know-how
• Resolve issues related to specialized products like SoundTouch
• Keep users updated with resolution progress
• Support innovative brands across technology, travel, fashion, and finance industries
• Work as part of a dynamic, multilingual team

• Fluency in German
• Solid command of English
• Great communication and customer care skills
• Experience or interest in audio products, wireless networking & live music tech
• Familiarity with Windows and macOS
• Prior experience in tech support or a fast-paced customer service role
• Ability to work 39 hours/week, Monday–Friday between 09:00 and 20:00
• Must reside in mainland Spain for remote work; island residents cannot be considered for remote roles

• Competitive base salary of 19,634 euros gross/year
• Performance bonus
• Full paid training
• Work-from-home setup available across mainland Spain
• Career growth programs
• Language classes
• Leadership development