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Product Manager – Payments

About the role

• Own and execute the end-to-end product strategy and roadmap for ThriveCart’s payments ecosystem, including checkout, payment gateways, transaction routing, fraud, refunds, treasury, and reconciliation
• Define, prioritize, and deliver features that improve conversion rates, reduce friction, and support global scalability
• Partner with engineering and design to deliver high-quality user experiences and robust back-end systems
• Integrate and maintain third-party payment providers such as Stripe, PayPal, and Authorize.net
• Explore local payment methods, wallets, and bank debits
• Ensure payment solutions meet regulatory requirements including PCI, PSD2, and SCA
• Monitor payment-system performance, adoption, and reliability using data and user feedback
• Collaborate with customer success and support to identify and resolve payment-related user pain points
• Stay informed about global payment trends, technologies, and fintech regulations and align ideas with ThriveCart’s growth

• Proven track record of building and scaling payments systems in a SaaS, fintech, or eCommerce environment
• Deep understanding of payment infrastructure, including gateway integrations, card networks, fraud prevention, settlements, and chargebacks
• Strong technical fluency and ability to interpret API documentation
• Excellent communication, prioritization, and stakeholder management skills
• Strong data-driven mindset and ability to measure performance and use insights to iterate quickly
• 3–5+ years of experience as a Product Manager, ideally with direct ownership over payment products or platforms
• Bachelor’s degree in a relevant field preferred but not required
• Equivalent practical experience in product management, payments, or fintech may substitute for formal education
• Experience working in agile, cross-functional teams
• Experience with global payment methods, subscriptions, recurring billing, or tax compliance tools
• Experience with payments orchestration systems and/or treasury systems is a plus
• Experience using, implementing, and building AI tools and Agents
• Product management or fintech/payments certifications are a plus but not mandatory

• Collaboration, innovation, and continuous growth environment
• Regular knowledge-sharing sessions
• Open communication and clear goal setting
• Diverse team environment
• Growth-oriented culture and opportunities to learn and grow