Customer Service Representative

• Complete daily invoicing and Xero exporting
• Email daily order confirmations to clients
• Import orders from EDI sites
• Enter orders from customer drawings
• Manually enter orders from customer emails
• Respond to customer enquiries received through the shared sales inbox
• Comply with the Organization's Information Security Management System (ISMS), including applicable information security policies, procedures, standards, and guidelines
• Provide customer service and order-entry support for a wholesale glass distribution and processing company serving industries throughout New Zealand

• Good English communication skills
• Relevant experience in customer service and order entry
• Experience with Xero and/or EDI is preferred
• Strong attention to detail and accuracy
• Ability to manage customer enquiries and order requests via email

• Highly competitive salary – paid weekly
• HMO enrollment on commencement
• Additional HMO dependents added each year of service
• 20 vacation days per year; 7 sick days
• Annual performance bonuses and incentives
• Annual salary reviews and increases
• Free cooked rice, snacks and hot drinks
• Company polo shirts provided
• Fantastic, bright and cheerful open-plan work environment
• Prestigious clients and highly professional and friendly co-workers
• Work from home or the office – you choose