Content Associate

• Assist in the development of instructional content such as eLearnings, videos, manuals, guides, modules, and courses
• Collaborate with subject matter experts and team members to gather information and feedback for content creation
• Conduct initial quality checks to ensure content accuracy and adherence to solution guidelines
• Support the management of documentation and records in accordance with internal and client requirements
• Communicate effectively with team members to support content development processes
• Learn and maintain knowledge of core applications, tools, industry trends, and best practices used in content development
• Track time spent on content development activities

• Familiarity with industry-standard content development tools and platforms
• Basic analytical, technical and project management skills
• Good administrative skills
• Creative problem-solving skills
• Strong written and verbal communication skills
• Strong customer service orientation
• French: Proficient
• English: Advanced
• High school graduate