Outbound Agent, Portuguese Market

• Proactively contact customers by phone
• Understand customers’ needs and expectations
• Present tailored, value-oriented commercial solutions
• Build and develop positive, long-term customer relationships
• Contribute to sales targets and customer satisfaction
• Support a global leader in the energy sector by representing innovative energy solutions

• Strong communication, persuasion, and negotiation skills
• Strong goal and results orientation
• Adaptability and the ability to learn quickly
• Good computer literacy and user-level IT skills
• Excellent time management and organisational skills
• Availability to work shifts between 11:30 a.m. and 8:30 p.m.
• A stable internet connection of at least 10 Mbps is required to be eligible for remote work
• Portuguese-language proficiency required

• An international and inclusive environment where you will feel supported and welcome from day one
• Fully paid initial training with ongoing support
• Genuine career growth opportunities — more than 80% of senior positions are filled by former agents
• Employee referral programme with an additional bonus for each successful referral
• Extra benefits, including discounts at various retail chains
• 100% remote work from day one