ServiceNow Developer

• Develop and maintain ServiceNow applications and configurations
• Initialize local applications, transform metadata, and deploy scoped applications from a local IDE
• Define application metadata using ServiceNow Fluent, server-side JavaScript modules, and third-party libraries
• Use generative AI developer tools to improve development efficiency, code generation, and workflow automation
• Coordinate and resolve complex technical data and transformation issues
• Analyze and interpret business requirements to propose sustainable ServiceNow solutions
• Answer technical and application configuration questions
• Develop, maintain, and execute reports to ensure system operation meets performance targets
• Create and maintain system design and operations documentation
• Debug and troubleshoot ServiceNow issues
• Work independently while collaborating with a global team

• Hands-on experience with the ServiceNow SDK (NOW SDK), including local application initialization, metadata transformation, and deploying scoped applications from a local IDE such as VS Code
• Proficiency in ServiceNow Fluent for defining application metadata in code, alongside server-side JavaScript modules and third-party libraries
• Experience leveraging Now Assist for Creator or similar generative AI developer tools
• Hands-on experience with incident, problem, change, knowledge, service catalog, service level management, workflows, and email notifications
• Good understanding of ServiceNow core platform features, Flow Designer, ACLs, server-side APIs, and client-side APIs
• Good knowledge of ATF, reports, dashboards, import sets, transformations, update sets, system clone, and upgrades in ServiceNow
• Hands-on experience developing custom scoped applications
• Experience with Java, J2EE, Servlet, JSP, XML, AJAX, SQL, jQuery, JavaScript, and web-based development tools
• Good understanding of ITSM, CSM modules, Event Management, integrations, and orchestration
• Hands-on experience working with REST APIs
• Understanding of MID Server configuration, CMDB, discovery, and asset management
• Good knowledge and experience with debugging and troubleshooting mechanisms in ServiceNow
• Demonstrated success delivering assignments under tight deadlines
• Ability to work independently and as part of a global team
• Self-starter mindset with the ability to share ideas and drive opportunities
• Strong problem analysis and analytical skills
• Clear and concise written and verbal communication skills
• Ability to manage and prioritize work with minimal supervision
• Ability to articulate technical and functional aspects of problems to senior stakeholders
• Advanced English

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