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Bilingual Tech Expert, Inglés B2

About the role

• Support customers by responding to inquiries
• Provide clear and friendly guidance
• Deliver effective solutions across different service scenarios
• Understand customer needs
• Handle information responsibly
• Ensure a smooth, positive customer experience
• Provide customer service for technical support and maintenance of devices such as printers, scanners, and computers

• Inglés B2
• Preferible: 6 Meses de Experiencia laboral previa en Customer Service
• Técnico o tecnólogo en sistemas
• Basic knowledge regarding Technology Support – Hardware
• Bachillerato / Educación Media

• Work schedules of 42 hours per week, designed to support work-life balance
• Performance-based bonuses
• Indefinite-term contract for long-term stability
• Access to the exclusive Gaming Arena
• Employee fund benefits supporting financial wellbeing