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Senior People Operations Partner – LATAM

About the role

• Provide advanced operational HR support across multiple countries or complex jurisdictions
• Lead organizational changes, restructures, transfers, integrations, and workforce transitions
• Support country expansions and new market entry activity
• Balance operational consistency with local legislative and cultural requirements
• Lead or support complex employee relations matters, including investigations, grievances, disciplinary matters, restructures, and sensitive exits
• Partner with Legal and HR leadership on high-risk or legally sensitive matters
• Support Works Councils, CSEs, or employee representative processes where applicable
• Ensure compliance with local labor laws, consultation obligations, collective agreements, and statutory requirements
• Act as a senior escalation point for complex operational HR matters
• Drive operational governance, consistency, and best practices across supported countries
• Develop operational frameworks, SOPs, and escalation models
• Coach and guide Global People Services team members
• Partner with HRBPs and business leaders to operationalize workforce and organizational changes
• Provide operational input into workforce planning, transformation, and business change initiatives
• Support HR operating model improvements and operational transformation initiatives
• Lead operational improvement initiatives across regions or functions
• Support HR technology, automation, and scalable operational process implementation
• Identify operational trends, risks, and process improvement opportunities
• Contribute to broader HR transformation and governance initiatives

• Advanced multi-country or regional HR operational experience required
• Professional working proficiency in English
• Significant HR generalist and operational HR experience across multiple countries or regions
• Strong experience managing complex employee relations and legislative matters
• Experience supporting organizational change, transformation, or country expansion activity
• Strong operational judgement and risk assessment capability
• Excellent stakeholder management and influencing skills
• Ability to coach and guide operational HR team members
• Strong organizational and project coordination capability
• Degree in Human Resources, Business Administration or related field preferred
• Experience supporting Works Councils, CSEs, or employee consultation processes preferred
• Professional HR qualification such as CIPD, SHRM, HRCI or equivalent desirable
• Candidates must be legally authorized to work in the country of employment without employer sponsorship

• Regular full-time employment
• Remote work arrangement
• Equal opportunity employment
• Reasonable accommodation for applicants with disabilities