Senior Program Manager, IT

• Lead and coordinate all IT projects and programs across Infrastructure, Cloud & AI Platforms, Security, and Application Management
• Build and maintain a transparent IT project portfolio
• Prioritize projects, dependencies, and resource conflicts in coordination with the Heads of the respective areas
• Lead cross-functional initiatives such as new cloud services, international expansion, AI rollouts, and site launches
• Provide regular portfolio updates to the VP, including status, risks, and decisions required in a red/amber/green format
• Manage IT Project Managers in a matrix structure by defining priorities, quality standards, and work packages
• Coordinate project planning and ensure alignment with the overall plan
• Act as a sparring partner and support the methodological development of Project Managers
• Establish and operate a binding project intake and demand management process
• Assess incoming requests and distinguish operational activities from projects
• Identify and resolve cross-functional dependencies
• Escalate blockers or resource constraints to the VP at an early stage
• Ensure consistent portfolio management processes for all IT projects
• Ensure smooth handovers of project deliverables into operations
• Establish consistent project standards, templates, status reports, and milestones

• Several years of experience managing IT project portfolios in technically complex environments
• Demonstrated experience coordinating cross-functional IT projects—not just individual projects
• Understanding of IT infrastructure, cloud and AI platforms, application management, and security at a level that enables effective professional discussions with the Heads of the respective areas
• Experience with project portfolio management, including prioritization, dependency analysis, and resource planning
• Pragmatic methodological expertise in agile and traditional approaches
• Ability to deliver results through matrix leadership without direct disciplinary authority
• Strong communication skills at technical, strategic, and executive levels
• Structured working style and strong conflict-resolution skills
• Ability to work independently while building a new function
• Experience collaborating with diverse stakeholders at different organizational levels
• Very good German skills and good English skills

• Attractive employee discounts on ESN & More products
• Flexible working hours and work-from-home options
• Mobility and fitness subsidies, such as Wellpass and the Deutschlandticket
• Company pension scheme
• Workation options and more