Senior Cloud Partner Success Manager

• Conduct territory analysis and planning for dedicated geographies to identify top potential partners
• Develop relationships with key decision makers on the partner side and maintain regular contact with partners based on priority
• Align with Acronis Cloud Distributors for joint channel enablement activities and drive quarter-over-quarter cloud revenue growth through assigned partners
• Train new and existing partners on current and new products
• Support new partners in business and technology development through onboarding and enablement
• Perform account planning with all managed partners
• Motivate and enable partners to sell Acronis services to existing customers, attract new customers, and retain existing customers
• Drive partner satisfaction and act as a trusted advisor and single point of contact throughout the partner lifecycle
• Drive upsell and cross-sell initiatives to increase new-services attach rate
• Coordinate internal resources, including Presales and Technical Support, to help partners grow
• Profile managed partners and maintain Partner Passport data with at least 80% of fields completed
• Lead partner lifecycle management through regular education, evangelization, and commitment-focused activities
• Track KPIs including revenue from signed partners, partner churn rate, and number of Acronis services sold through partners

• 5+ years of sales and marketing experience in the software industry (Channel Sales, Partner Account Manager, Channel development position within a software vendor)
• Fluent English, both written and verbal
• Proven experience in a cyber security company demonstrating a strong understanding of industry practices and protocols
• In-depth channel and field sales experience with an understanding of the cloud market business model
• Strong presentation, communication, and planning skills
• Strong internal customer focus with desire to learn all aspects of the business
• High level of discipline, attention to detail, and ability to meet deadlines in a fast-paced environment while still maintaining a high-level of accuracy
• Strong written and verbal communication and interpersonal skills
• Outstanding organizational, problem solving, and multi-tasking skills
• Collaborative, team-player with a commitment to succeed and never give up attitude
• Self-motivated, proactive, and able to work with minimal supervision