Renewal Sales Representative

• Manage renewals below 15K according to the Renewal Tracking System (RTS), including cross-sell, upsell, and refresh opportunities
• Close deals to reach individual quarterly quota
• Drive revenue in installed-base SMB accounts
• Manage the full sales cycle and work closely with partners and distributors
• Meet or exceed quarterly revenue targets
• Develop and execute account plans for top accounts in the assigned territory
• Perform forecasting and account/opportunity management in Salesforce.com
• Complete weekly activity reports with accurate forecasting
• Keep Salesforce updated with opportunities and forecasts to provide territory visibility
• Detect customer-reported flaws, such as weak partner attention or poor product implementation, and inform the Field Team when appropriate
• Participate in Weekly Forecast meetings with the Field Sales Team and one-to-one forecasting meetings with the Team Lead

• Relevant sales experience in IT companies
• Experience managing customer relationships and leveraging them to expand business
• Ability to consolidate needs for customers, partners, and distributors from multiple information sources
• Ability to handle multiple administrative tasks
• Excellent written and verbal communication skills in English and Portuguese
• Must be based in San Salvador
• Hands-on experience with Salesforce.com
• In-depth understanding of the sales administration process
• Excellent interpersonal skills and team-player ability
• Solid analytical and organizational skills
• Numerical abilities and problem-solving attitude
• BSc degree in Sales, Business Administration, Computer Engineering, or a relevant field
• Technical background in computer science or engineering is a plus

• Reasonable accommodations for qualified individuals with disabilities
• Equal opportunity employment
• Diversity and non-discrimination commitment