Field Service Technician

• Commissioning and maintaining our heat pumps at end customers’ premises and at system operators’ sites
• Providing service-oriented advice to customers from heating companies by phone and on site to ensure customer satisfaction
• Supporting colleagues in technical field service across the wider area surrounding the assigned service region
• Taking on on-call duties to provide customers with assistance as quickly as possible
• Commissioning, maintaining, and troubleshooting heat pumps in the Rostock region

• Completed vocational training in a relevant field, such as Plant Mechanic for Sanitation, Heating and Air Conditioning (SHK), Refrigeration Systems Mechatronics Technician, Electronics Technician for Energy and Building Technology, or Electrician/Electrical Installer
• Ideally, further qualification as a master craftsperson or state-certified technician
• Professional experience in customer service, for example in heating technology, refrigeration technology, or air conditioning and ventilation technology
• Category 1 refrigerant handling certificate
• Category 2 refrigerant handling certificate is an advantage
• Valid Class B driving licence
• Good written and spoken German
• Strong technical aptitude, a high level of customer orientation, and willingness to travel

• Your working day starts and ends at your home
• Your company vehicle will be equipped on site with the materials required for your service assignments
• Fully equipped Mercedes-Benz company vehicle
• Modern company mobile phone
• Health program for employees and their families
• Corporate Benefits offering discounts on numerous brands and services
• Company pension scheme
• 30 days of paid holiday per year
• Competitive total compensation package with additional benefits and health programs