English-Spanish OPI/VRI Interpreter

• Facilitate clear and accurate communication between English- and Spanish-speaking individuals
• Provide consecutive interpretation in medical, social service, customer care, and financial settings
• Deliver accurate, complete, impartial, professional, and confidential interpretation
• Handle both Over-the-Phone Interpretation (OPI) and Video Remote Interpretation (VRI)
• Maintain professionalism, neutrality, confidentiality, and accuracy during interpretation sessions
• Follow patient privacy, HIPAA-related requirements, quality standards, schedule adherence, and operating procedures
• Work remotely from a quiet professional environment using required technical equipment

• At least six months of verifiable professional experience providing remote English-Spanish OPI and/or VRI interpretation
• Advanced English fluency at a minimum C1 level
• Native or native-level Spanish fluency
• Ability to provide accurate, complete, impartial, and professional consecutive interpretation
• Strong knowledge of medical, financial, and social service terminology
• Understanding of patient privacy, confidentiality, and HIPAA-related requirements
• Excellent attention to detail, active listening, emotional composure, and neutrality in sensitive situations
• Commitment to attendance, schedule adherence, quality standards, and established operating procedures
• Ability to work independently in a quiet, professional environment
• Stable, reliable wired internet connection; Wi-Fi is not permitted
• Approved client-compatible USB headset; Bluetooth, mono, and built-in microphones are not permitted
• Computer with Intel Core i5, 6th generation or newer
• Webcam with 720p or 1080p resolution
• Updated Chrome, Safari, Microsoft Edge, or Firefox browser
• Quiet, distraction-free workspace suitable for confidential interpretation sessions
• Availability to complete recruitment, technical verification, and client onboarding before the assigned start date

• Guaranteed pay for each eligible logged-in hour, including time handling calls and waiting in the queue, subject to applicable program terms
• Sign-on bonus
• Performance bonuses for meeting established performance and quality standards
• Schedule adherence bonuses
• Overtime opportunities
• 100% remote work from home with no daily commute
• Structured workweek of five days per week with two scheduled days off
• Supportive team environment
• Continuous improvement environment