Enterprise Solution Specialist – III

• Define, research, develop, and test new functionality for business systems in the primary module or functional area
• Participate in rollout and installation of new business systems
• Devise sample data to test program accuracy
• Maintain and develop documentation for the responsible area and communicate it to the global community
• Maintain knowledge of advancing technologies and identify and implement applicable solutions with existing networks
• Collaborate with all IT teams to ensure high standards of IT support
• Prepare and provide status updates for assigned project plans and schedules
• Maintain positive relations with employees and encourage suggestions for improving IT systems
• Recommend and conduct training
• Identify creative ways to reduce costs by streamlining processes and systems
• Drive continuous improvement through trend reporting, analysis, and metrics management
• Identify and implement best-in-field practices and processes
• Exchange knowledge and information with other Jabil facilities to share best practices while maintaining confidentiality
• Perform other duties and responsibilities as assigned

• Proficiency in Microsoft Excel, PowerPoint, and Word
• Strong understanding of page formatting and picture formatting
• Knowledge of document properties and formulas
• Ability to manipulate production documentation to support software version issues or high-priority tickets
• Proficiency in Adobe Acrobat Professional
• Understanding of PDF files and their complexities
• Ability to manipulate PDFs using Adobe, including modifying margins and page orientations
• Strong understanding of SAP DIRs, DMS, and tables, including joins
• Configuration experience in SPRO for DIRs
• Strong understanding of SAP content servers
• Strong understanding of CIDEON Conversion Control Center (CCC)
• Understanding of SAP system components
• Configuration and testing experience with RFC and URL connections
• Understanding of work packages
• Strong understanding of CIDEON error logs and reprocessing of work packages
• Azure server housekeeping and building new servers
• Experience maintaining CIDEON Conversion Engine software
• Understanding of CIDEON software configuration
• Ability to manipulate Conversion Engine workflow
• Software upgrading and testing for CIDEON and Microsoft
• Strong understanding of JDoc frontend and backend
• Strong understanding of the FileWatcher system
• Understanding of JSON files
• Understanding of SAP notifications
• Proficiency and knowledge in all areas related to IT department functions
• Ability to work effectively under pressure with changing priorities and deadlines
• Ability to organize verbal and written ideas clearly using appropriate business style
• Compliance with company security, safety, and health procedures

• Equal opportunity employer
• Reasonable accommodation for qualified individuals with disabilities