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Account Manager

About the role

• Deploy the division’s strategy and communicate Tork®’s commercial policy across the assigned territory.
• Grow revenue, profitability, and market share among customers and partners.
• Implement targeted action plans and regularly monitor performance.
• Execute the roadmap and priorities defined with the Manager to achieve sales and profitability objectives.
• Collaborate with KAMs to implement action plans with specialized distributors and prospect among public-sector organizations and key stakeholders.
• Identify business development opportunities, analyze customer needs, and propose appropriate solutions.
• Train, support, and engage the sales teams of specialized distributors.
• Promote Tork solutions to end-user customers by highlighting their economic, operational, and environmental benefits.
• Ensure the successful launch of new products and support their adoption in the market.
• Build trusted relationships with customers and partners to ensure their satisfaction and loyalty.
• Monitor competitors and report market intelligence.
• Manage and track activities in the CRM, ensure data quality, and produce the analyses required to monitor performance.

• Knowledge of the contract cleaning and Facility Management sectors.
• Higher education degree.
• At least 3 years of successful sales experience, ideally in a B2B environment.
• Ability to develop a customer portfolio, negotiate with a range of stakeholders, and achieve ambitious targets.
• Strong analytical skills and proficiency with Microsoft Office tools.
• Results-oriented, with confidence using performance indicators and managing business activity.
• Excellent interpersonal, listening, and communication skills.
• Proficiency in sales, negotiation, and commercial project management techniques.
• Experience with Microsoft Dynamics CRM or another CRM tool is a significant advantage.
• Minimum English proficiency: B1.

• A culture that fosters kindness, autonomy, collaboration, and the implementation of new ideas.
• The opportunity to realize your full potential in a committed culture driven by a strong purpose.