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Claims Handler – Marine Insurance, Boat & Yacht

About the role

• Process and assess claims in the marine insurance sector
• Verify eligibility for coverage and claims benefits
• Initiate appropriate measures for claims settlement
• Communicate with customers, surveyors, and other relevant parties to clarify claims
• Document and manage claims files in internal systems
• Develop solutions to optimize and digitize claims-handling processes

• Completed training in insurance or a comparable qualification (e.g., claims surveyor)
• Several years of professional experience in claims handling, ideally in the marine insurance sector
• Strong customer focus and excellent communication skills
• Strong analytical skills and a precise, conscientious approach to work
• Proficiency in standard MS Office applications
• Application documents: current photo, cover letter, and résumé

• International, relaxed, and family-oriented working environment
• Regular team events
• New, modern office with excellent IT infrastructure and state-of-the-art communications technology
• Flexible working hours, including flex-time days
• Mobile working opportunities
• 30 days of annual leave
• Option to use an additional ten days for mobile working in Germany or another EU country
• Employer-sponsored savings benefits
• Company pension scheme
• Individual onboarding and buddy program
• Sabbatical option for a three-month break