M365 Platform Engineer

• Support and contribute to the overall M365 roadmap and strategy
• Ensure complete application integration solutions with datacenter design
• Plan core implementation strategies to support new and forecasted requirements
• Partner with key business and product stakeholders and architects to ensure strategy is compliant with demand and requirements
• Resolve complex interoperability problems
• Design structured datacenter capacity planning and monitoring strategy
• Work closely with multi-discipline Technical Architects on solution development
• Function as a Tier-4 escalation point during major outages or critical downtime windows
• Ensure corporate regulations, security, and legal requirements are maintained globally
• Define cloud architecture requirements for Enterprise Infrastructure
• Review proposed technology functions, collect requirements, and determine demands for overall system architecture and interoperability with internal corporate private cloud
• Present plans to project and governance teams and agree on execution
• Provide escalation-level support for urgent and critical organizational requests
• Mentor technical teams on complex solutions and operational impact
• Partner with operations organizations for continuous improvement and shift-left incident management
• Optimize M365 automation and administration to eliminate human actions
• Collaborate with application stakeholders
• Perform problem management, root cause analysis, and remediation
• Design and architect mail flow for new applications and business projects

• Bachelor degree in Computer Science, Management Information Systems, or comparable discipline or equivalent work experience
• 4+ years as a Sr. Engineer role with proven experience in datacenter/service for a global datacenter
• 8 years of experience in Information Technology in the management, configuration, modification, installation, and evaluation of network systems hardware and software
• Experience developing, documenting, and communicating technical implementation designs and turning them over to deployment engineers
• Expert experience with Data Center Architecture - Network, Servers, Storage
• Ability to work on a heterogeneous network consisting of different hardware manufacturers
• Strong vendor management
• Must be able to work occasional weekends and after hours
• Must be able to travel domestically and internationally
• Define monitoring, metrics, configuration, and turn over to operations management
• Excellent organizational skills and solid team player
• Solid analytical skills to troubleshoot high level, complex technical problems
• Able to work with little to no guidance
• Excellent verbal, written, and communication skills, able to communicate to both technical and non-technical people
• Maintain a high degree of professionalism and integrity

• Medical, dental, and vision care coverage
• Paid time off plan
• 401(k) Plan
• Flexible Spending Accounts
• Basic life insurance
• Short-and long-term disability coverage
• Accident insurance
• Teammate Assistance Program
• Paid parental leave
• Domestic partner benefits
• Mental, physical, and financial well-being programs