Senior UGC Manager

• Own end-to-end execution of UGC campaigns for key accounts, from creator sourcing to final delivery
• Identify, vet, and secure creators based on campaign needs and brand fit
• Manage creator communication, including outreach, follow-ups, and issue resolution
• Ensure creators deliver content on time and according to the brief
• Collaborate with project managers to ensure smooth execution and timely delivery
• Work closely with and manage UGC Coordinators to ensure high-quality execution, strong campaign outcomes, and timely delivery
• Keep internal systems clean and up to date
• Oversee creator payments and agreements to ensure accuracy and completion
• Align with the creative team on content direction
• Delegate tasks to UGC Coordinators and step in when needed

• At least 4 years of experience owning UGC or influencer marketing campaigns end-to-end
• Solid understanding of UGC best practices and creator content
• Hands-on experience with ClickUp or a similar project management tool
• Fluent in English, with strong written and verbal communication skills
• Highly organized and able to manage multiple tasks and campaigns at once in a fast-paced environment
• Tech-savvy and quick to adapt to new tools and platforms
• Proactive, self-motivated, and able to work independently
• Strong team player with excellent interpersonal and collaboration skills
• Strong attention to detail, ensuring nothing falls through the cracks
• Available to work during EST business hours
• Familiarity with tools like Airtable, Frame.io, Mailshake, and Smartlead (added plus)
• Experience in fast-paced agency or startup environments (added plus)

• Unlimited Time Off & Sick Days
• Flexible hours (EST overlap required)
• Fully remote
• Full campaign ownership for top global brands
• Global and supportive team