Systems Architect – Salesforce

• Experience in systems architecture to address technical and business challenges
• Knowledge of platforms and tools specific to key initiatives
• Critical analysis of requirements and modeling to translate business-identified challenges
• Definition and support of software and solution architecture
• Application of Agile methodologies
• Work on Salesforce projects as a Technical Lead and/or Architect
• Create, design, present, and implement project solutions
• Define and design the best technical and functional solution, considering risks and impacts
• Propose technical solutions that account for performance, scalability, maintainability, and platform limitations
• Ensure visibility into and management of interdependencies between features
• Produce technical documentation
• Support and guide implementation, development, and testing teams
• Provide advisory support in technical/functional forums
• Serve as a Salesforce technical/functional reference
• Be responsible for the technical refinement of requirements
• Support and/or perform troubleshooting of critical issues and participate in war rooms
• Escalate and direct technical impediments and support their resolution
• Lead engagement and actions related to the technical scope during refinement
• Advocate for technical solutions before the Technical COE
• Support the technical detailing of the feature roadmap
• Keep controls and tools up to date

• Advanced knowledge of declarative customization in Salesforce Core, Sales Cloud, and Service Cloud
• Advanced knowledge of Salesforce backend and frontend programmatic capabilities: Apex, LWC, and Aura
• Advanced knowledge of APIs and microservices (REST, SOAP)
• Knowledge of deployment processes and tools, preferably Git
• Administration of users, systems, profiles, permissions, and access controls
• Bachelor’s degree in Software Development or a related technology field, preferably Software Engineering
• Salesforce certifications focused on solution architecture and/or technical leadership
• 5+ years of experience as a Salesforce Architect
• Experience with projects involving solution and technical architecture definitions for integration between Salesforce and Artificial Intelligence