Product Owner

• Organize and prioritize the product customization backlog.
• Gather requirements directly from clients and turn requests into epics, user stories, and acceptance criteria ready for development.
• Work with Engineering to determine the best way to develop each customization on top of the existing product, assessing impacts on business rules, modules, and integrations.
• Track the project lifecycle: discovery, specification, development, user acceptance testing, and delivery.
• Reverse-engineer existing products by reading code to understand and document rules for the team.
• Use AI throughout the workflow, including story writing, card management, documentation, and impact analysis.
• Provide clients and leadership with visibility into timelines, risks, and deliverables in collaboration with the Scrum Master and Technical Coordination team.

• Bachelor's degree in Business Administration, Engineering, Information Systems, Computer Science, Design, Education, or a related field.
• Experience as a Product Owner, Requirements Analyst, or Business Analyst working with B2B and B2C products.
• Experience in a software development environment or with projects involving the customization and evolution of existing products.
• Experience gathering requirements directly from clients.
• Strong command of writing epics, user stories, and acceptance criteria.
• Ability to read code and query databases to understand and document business rules.
• Daily use of generative AI in the workplace.
• Experience prioritizing backlogs with requests from multiple clients.
• Experience with ERP or academic management systems, or knowledge of education-sector regulations and processes (enrollment, educational finance, and Brazilian Ministry of Education regulations) is a plus.
• Previous experience in development, QA, or systems analysis is a plus.
• Knowledge of SQL, BPMN, and process mapping is a plus.
• Experience with Jira, Azure DevOps, Redmine, Confluence, Miro/FigJam, and GitHub is a plus.
• Certifications such as CSPO, PSPO, PMPO, Kanban, or requirements analysis certifications are a plus.
• Graduate degree is a plus.
• Flexibility, resilience, composure under pressure, respect, ethics, and proactivity.

• Employment under Brazil's CLT labor regime plus benefits
• Ongoing training
• Meal/food allowance (VA/VR)
• Comprehensive health insurance
• Birthday month day off
• Wellhub (formerly Gympass)
• Pluxe-Cuida, offering psychological, financial, and legal support
• SESC benefits for leisure, culture, and well-being
• Extended parental leave for fathers