Telesales Agent – Outbound

• Advise customers by phone and in writing on comparing loan offers
• Support customers from initial contact through contract signing
• Assist customers throughout all stages of the loan application process
• Analyze customer needs and connect them with suitable loan offers
• Work without cold calling, as customers have actively submitted their details to smava
• Use modern communication tools and partners’ digital contracting options
• Participate in comprehensive onboarding, coaching, and professional development programs

• Initial experience in sales or customer-facing roles, such as sales, telesales, or retail sales
• Excellent communication skills and an open, professional manner on the phone
• Highly reliable and committed approach to work
• Motivation to develop professionally
• Completed commercial training is preferred
• Willingness to advise customers by phone and in writing
• Resume, preferably in PDF format, as part of the application

• Uncapped commission
• Internal career development programs
• Professional development opportunities
• Coaching programs
• 100% remote work from anywhere in Germany (at eligible locations)
• Hybrid working model with three days of home office for residents of Berlin or Hamburg
• Fully digital onboarding
• Required equipment conveniently shipped before the start date
• 30 days of vacation
• 10 additional days of leave to care for sick children, in addition to the statutory entitlement
• Partnerships with sports providers
• Diverse and inclusive work environment