Forward Deployed Engineer

• Build and ship integrations between Jeeves and customer ERPs and accounting systems using APIs and webhooks
• Map customer data models, including chart of accounts, cost centers, entities, and vendors, to Jeeves and keep them synchronized
• Debug integration issues end to end, from API logs through customer month-end reconciliation
• Build reusable integration patterns and internal tools to accelerate customer go-lives
• Scope and configure multi-entity, multi-currency setups with customer finance teams
• Design stablecoin payment and settlement flows alongside traditional rails such as SPEI, PIX, ACH, and SWIFT
• Help customers handle country-specific tax and e-invoicing requirements within Jeeves workflows
• Collaborate with Compliance and Risk teams to keep customer setups within regulatory guardrails
• Own technical onboarding for strategic accounts from scoping through go-live and adoption
• Run technical workshops with customer engineering and finance teams, sometimes on-site
• Write implementation plans, manage timeline expectations, and flag risks
• Serve as the technical point of contact after go-live for escalations and expansion
• Convert recurring customer requests into prioritized Product and Engineering feedback
• Partner with Sales and Account Management on technical discovery, solution design, and proofs of concept
• Document integration guides, edge cases, and playbooks for the wider team

• 4+ years of professional experience in software engineering, solutions engineering, or technical implementation, including at least 2 years in customer-facing technical work
• Strong hands-on coding in at least one of Python, TypeScript/Node, or Go
• Production experience building against REST APIs and webhooks
• Solid SQL and data-mapping skills, demonstrated by integrations or data pipelines built and supported
• Track record of owning a customer project through go-live, including managing timelines and customer-side stakeholders
• Professional fluency in English plus Spanish and/or Portuguese
• Ability to travel to customer sites in Latin America as needed
• Experience in fintech or payments, especially card issuing, SPEI, PIX, ACH, SWIFT, or cross-border money movement
• Experience integrating with an ERP, accounting, or financial system such as NetSuite, SAP, Oracle, TOTVS, QuickBooks, or Xero
• Working understanding of AP, reconciliation, month-end close, and multi-entity accounting
• Hands-on work with stablecoin, on/off-ramp, or digital asset infrastructure
• Experience with LatAm e-invoicing and tax systems such as CFDI, NF-e, and DIAN
• Previous forward deployed, solutions architect, or implementation engineer role at a startup
• Experience building internal tooling that shortened implementation time

• Flexible remote or hybrid work arrangement
• Flexible schedule to come into the Roma Norte office
• Opportunity to work with global enterprise customers and complex fintech, payments, treasury, and stablecoin systems