Dutch Speaking Customer Operations Expert

• Handle inbound calls and written inquiries from customers
• Provide clear, friendly, and professional support in Dutch
• Update and maintain customer data
• Work closely with the team to deliver the best customer experience
• Support customer satisfaction for a client in the online retail industry

• Very good Dutch language skills, both spoken and written
• English or Georgian language proficiency
• Strong customer orientation and communication skills
• Ability to interact confidently with diverse customer types
• Good computer skills and fast typing
• Creative, solution-oriented mindset and a strong team player
• Willingness to work in shifts, weekends, and public holidays
• Experience in a similar role is a plus, but not required
• Presence in Georgia is required
• Application must be submitted in English by 15.10.2026

• Performance bonus
• Christmas bonus
• 2000 GEL sign-on bonus
• 2000 GEL referral bonus
• 650 GEL life event bonus
• Other bonus schemes
• Paid health insurance for you and your family
• Paid training
• Fast career growth and promotion to Senior level possible after 6 months
• Remote work
• Wellbeing offerings: yoga, pilates, events, and more
• Psychological support: confidential on-site consultations with professional psychologists
• Corporate benefits with partner companies
• Late shift transportation