Global Product Manager

• Act as the primary communication channel between the Digital Team and GYE affiliates
• Research affiliate operations and global functions to ensure software ecosystem functionalities meet operating needs
• Define and prioritize the product roadmap based on affiliate input and data insights
• Collaborate with Product Owners, the Product Owner Tech Lead, and Design to translate feedback into requirements and user stories
• Lead regular calls, check-ins, roadmap updates, and feedback sessions with affiliate stakeholders
• Support affiliate adoption and use of digital products through engagement and training
• Reconcile affiliate feedback with data insights to improve processes and products
• Validate developed software against Generation's quality standards
• Communicate release notes, product changes, and rollout plans
• Work with Operations on affiliate testing and training
• Monitor product adoption and satisfaction, escalating and following up on issues
• Track and report affiliate engagement and product usage metrics to the Digital Team
• Manage the long-term product roadmap while balancing affiliate needs with global product strategy

• 3 to 4 years of experience as a product manager, project manager, or product owner
• A positive, friendly, and collaborative attitude
• Excellent, proactive communication skills, with proven experience actively engaging affiliates or distributed stakeholders
• Solid understanding and/or hands-on experience in software development lifecycles
• Track record of working within an agile team that successfully delivered scalable products
• Strong stakeholder management skills across cross-functional, multi-disciplinary, and remote/affiliate teams
• Experience shipping large-scale projects with multiple dependencies
• Passion for team growth and development
• Fluent in English
• Conversational Spanish is desirable
• Apply with an English resume