Operations Manager, LATAM, South Africa

• Build, document, and optimize scalable operational systems
• Turn ideas and strategy into actionable execution plans
• Keep projects, deadlines, and team priorities organized and on track
• Manage workflow coordination across the remote team
• Serve as the primary operational point of contact within the business
• Create accountability systems and ensure follow-through across departments
• Perform quality assurance across operations and client experience
• Track KPIs, operational metrics, and business performance
• Identify bottlenecks and implement process improvements
• Support scaling initiatives across sales, operations, and client delivery
• Implement tools, automations, and tech solutions to improve efficiency
• Help the founder stay focused on growth by owning day-to-day operations

• Strong experience in operations, project management, or business management
• Exceptional organizational and execution skills
• Advanced English communication skills (written and verbal)
• Highly proactive with strong problem-solving abilities
• Ability to manage multiple moving parts without losing focus
• Tech-savvy and comfortable learning new systems quickly
• Experience managing remote teams and workflows
• Process-driven mindset with strong attention to detail
• Ability to work independently and take ownership
• Experience in online education, coaching, or real estate is a strong plus
• Familiarity with CRMs, project management platforms, and automations is a bonus
• Fast learner with the ability to adapt quickly in a growing business environment

• Fully remote role — work from anywhere in LATAM
• Direct collaboration with the founder as a strategic right hand
• Opportunity to help scale a fast-growing online business
• High-autonomy role with real ownership and impact
• Clear growth path tied to business performance and revenue milestones
• Fast-moving, entrepreneurial environment where your ideas matter
• Long-term opportunity with leadership growth potential