Dutch-Speaking Customer Expert

• Be the first point of contact for customers and partners via phone, chat, and email
• Handle after-sales topics including order status, product details, invoicing, and complaints
• Use internal and external tools to find fast, accurate solutions
• Handle escalated cases and turn them into satisfied customers
• Develop toward mentor, trainer, or Quality Assurance specialist roles

• C1 Dutch
• English at B2 level (used for training)
• Good problem-solving skills and a creative approach
• Experience in sales or a customer-facing role is a plus, but not required
• Availability to work Monday to Friday, rotating shifts between 07:00 and 23:00, with occasional weekends
• Must work remotely from Greece

• Productivity bonus of up to 15% of your gross salary, based on target achievement
• €450 gross bonus after completing your training
• €450 gross loyalty bonus after 12 months
• Flight reimbursement from anywhere in Europe
• 21 days of hotel accommodation on arrival
• Free assistance from a housing agency to find long-term accommodation
• Paid training from day one
• Cross-skilling across phone, chat, and email
• Progression paths into mentor, trainer, and QA roles