Account Manager – iGaming

• Manage and develop strong relationships with a portfolio of international iGaming clients
• Act as the main point of contact for day-to-day communication, meetings and follow-ups
• Understand client goals, requirements and challenges and translate them into clear briefs for internal teams
• Present campaign performance and turn data into clear, commercially relevant insights
• Manage expectations around timelines, deliverables, scope and results
• Handle client feedback and escalations, working closely with internal teams to resolve issues
• Proactively identify opportunities to improve client satisfaction, retention and account growth
• Identify opportunities to expand cooperation across additional services, markets and projects
• Work closely with Performance Project Managers and specialist teams

• 3+ years of experience in Account Management, Client Services or Customer Success
• Experience within digital marketing, performance marketing or iGaming
• Strong relationship-building and stakeholder management skills
• Excellent verbal and written communication skills
• Confident presenting performance results and business recommendations
• Good understanding of metrics such as FTD, CPA, CAC, ROAS, CTR and conversion rate
• Strong commercial mindset with a focus on client retention and growth
• Highly organised, proactive and comfortable managing multiple clients and priorities
• Previous experience within iGaming, sportsbook, casino or sweepstakes is strongly preferred