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Business Development Manager – Nordics, Benelux

About the role

• Develop and expand the customer base through proactive outbound sales activities and inbound lead management
• Achieve established sales plans and individual KPIs
• Handle incoming customer requests promptly and professionally
• Maintain communication with customers through calls, emails, online meetings, and messaging platforms
• Maintain accurate and high-quality customer data in Salesforce
• Support customers with account usage, request submissions, and order placement
• Monitor and follow up on customer payments
• Maintain long-term relationships with existing customers while identifying upselling opportunities
• Identify and unlock new business opportunities through assigned and acquired customer accounts
• Represent Xometry professionally in communication with customers across various industries

• First experience in sales, business development, customer success, or account management
• Fluent Danish or Norwegian and English is mandatory
• Strong interpersonal and communication skills with the ability to build trust, negotiate, and achieve results
• Ability to identify business opportunities, achieve sales targets, and contribute to a healthy sales pipeline
• Ability to quickly understand product specifics and communicate them effectively to customers
• Strong social intelligence, empathy, and a customer-oriented communication style
• High level of responsibility, flexibility, determination, and motivation to grow
• Experience living abroad is considered an advantage
• Candidates must be located in Bulgaria