Customer Support, Part-Time, 20–25 Hours per Week

• Provide written customer support via email and chat for prospective customers and students
• Offer pre-sales advice to help customers select the right course package
• Provide post-sales support for the learning platform, exam registration, and practical lesson scheduling
• Work closely with the Marketing team and management
• Share customer feedback to help improve the platform
• Provide telephone support for complex inquiries

• Part-time: 20–25 hours per week
• You have an excellent command of German spelling and grammar and always strike the right tone.
• Enjoy helping people and demonstrate patience and a solution-oriented approach during periods of high volume
• Organize your work independently from a home office and always keep track of tickets and tasks
• Confident using web browsers and quick to learn new tools
• Support experience is a plus, but not required.
• A boating license is a plus, but not required.
• No watersports experience or driving license required.

• 100% remote: Work flexibly from wherever you feel most comfortable.
• Meaningful work: Help people achieve their dream of enjoying a hobby on the water.
• Flat hierarchies: In our small team, we work as equals and make decisions quickly.
• Growth: Join an expanding company and grow with us.
• Flexible working hours
• Relaxed team atmosphere