NAP Optimization, Consistency Associate

• Identify, audit, and manage online listings and business profiles for assigned clients
• Analyze citation data, calculate NAP consistency scores, and track improvements
• Correct NAP discrepancies across third-party platforms
• Communicate with directory administrators and partners by email and phone
• Request, follow up on, and confirm approved listing updates
• Coordinate with the Client Servicing Team to obtain verification PINs, access codes, and client documentation
• Stay informed about NAP consistency standards, local SEO best practices, and search engine guidelines
• Prepare and maintain detailed NAP reports
• Address client queries and contribute to strategies improving online data accuracy
• Participate in client calls and Zoom meetings when required to explain findings, progress, and next steps

• Strong verbal and written communication skills in English
• Excellent research and analytical skills
• Basic to intermediate computer literacy
• Familiarity with online marketing concepts and digital communication tools such as Zoom and Skype
• Proven experience working with Google Docs and Google Sheets
• Solid understanding of online marketing fundamentals, particularly NAP consistency and local search visibility
• Experience using ticketing or task management systems
• Ability to work 8 hours per day, 40 hours per week, Monday to Friday
• Minimum 3 hours worked between 6:30 PM and 1:30 AM Sri Lankan Time
• Must define and consistently follow a work schedule
• Weekend work is not permitted
• Quiet, distraction-free home working environment
• Dedicated desktop or laptop; tablets and mobile phones are not permitted
• Headset with microphone
• Stable, high-speed internet connection capable of supporting Zoom meetings
• Device must have Zoom, Chrome, Firefox, Slack, antivirus software, and a mail client installed
• May be required to install additional software
• Cannot be employed by another company while working at Bizycorp

• WFH – 100% Work From Home
• Flexible working hours within defined time ranges
• EPF/ETF enrollment (applicable to Sri Lankan citizens, as per labor law)
• Legitimate work-from-home organization compliant with the Sri Lankan Shop and Office Act
• Monthly remuneration starting from LKR 80,000 (inclusive of basic salary and fixed allowances)
• Probation confirmation increment after 6 months (conditions apply)
• Paid leave
• Selected professional training and certification programs
• Performance-based annual rewards and growth opportunities
• Exposure to international clients and hands-on experience in global email marketing campaigns
• Opportunity to work with a diverse team of 200+ professionals across Sri Lanka, Pakistan, Malaysia, the United States, and Canada