Principal Product Manager – Vet Treat

• Own core patient care workflows, including consultation and inpatient treatment management
• Improve clinical workflows to reduce time spent on software and increase time spent with patients
• Own the product roadmap based on customer research, clinical-team input, and data
• Lead a cross-functional squad of engineers and designers
• Shadow consultations and ward rounds and conduct discovery with vets, vet techs, and vet nurses
• Test hypotheses, ship incremental improvements, and learn from results
• Partner with design on research, interaction quality, and consistency
• Collaborate with other product teams on shared patterns across the product
• Communicate progress, risks, and prioritization decisions to teams, stakeholders, and leadership

• 5+ years in product management, including time at a senior level in B2B software
• Experience owning a core, high-frequency workflow used by professionals under time pressure and making it measurably faster and simpler
• Experience using AI to synthesize customer feedback, NPS comments, and support tickets into product direction
• Experience building strategy in ambiguous situations
• High empathy for vets, vet techs, and vet nurses
• Instinct for ruthless simplification and ability to identify product gaps from workarounds
• High bar for UX and interaction quality
• Background and judgment to lead teams through hard technical problems without needing to write code
• Ability to lead through influence and clarity across the organization and within a squad
• Direct, low-ego, and pragmatic approach
• Veterinary, healthcare, or medtech software experience is nice to have
• Clinical background as a vet, vet tech, vet nurse, or practice manager is nice to have
• Experience shipping AI-assisted features is nice to have

• Competitive compensation and benefits
• Learning and professional growth opportunities
• The tools you need, and enjoy using
• Frequent company events
• Opportunity to work in a meaningful industry and fast-growing, global company
• Talented colleagues from around the world
• Autonomy and collaboration in a diverse team
• Remote-first work environment