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Senior Business Analyst

About the role

• Analyze and understand client business requirements within collections management and portfolio segmentation, aligning them with organizational goals
• Collaborate with cross-functional teams, ensuring timely delivery of high-quality solutions that drive business results
• Support clients during SIT and UAT phases, providing guidance, training, and documentation to ensure full system ownership
• Deliver concrete business impact, translating product capabilities into measurable results
• Adapt presentations to different client profiles—from executives to end users—highlighting the most relevant business benefits

• University Degree in Business, ICT or a related technical field
• At least 5 years of relevant working experience in business analysis or software application consulting, specifically within the Banking or Finance industry
• Proven ability to translate complex business requirements into technical/software specifications
• Strong system configuration skills, ensuring alignment with best practices and client objectives
• Advanced experience producing comprehensive BRDs, FRSs, process flows, training materials, and user manuals
• Excellent client-facing skills, able to train users, facilitate workshops, and guide clients through system adoption
• Excellent command of English language
• Ability to work under tight deadlines
• Ability to travel (max 30% annually under normal conditions)

• Fully remote work setup
• Competitive salary
• Inclusive work environment & Well-being Program
• A clear induction program & a mentoring buddy to help you
• Private health insurance allowance
• Unlimited time off