Customer Service Representative – Customer Retention

• Provide customer support focused on retention and relationship building
• Identify each customer’s needs and present personalized solutions
• Deliver a positive experience throughout the entire interaction
• Answer questions and provide guidance on available products and services
• Highlight the benefits that best match each customer’s profile
• Ensure consultative, personalized, and high-quality service
• Use a system that automatically places calls and routes the interaction when the customer answers

• Strong communication skills and the ability to express yourself clearly
• Proactive, committed profile with a focus on service quality and results
• High school diploma
• No prior experience required – comprehensive training provided
• Availability to work remotely or on-site

• Fixed salary plus performance-based variable compensation
• Comprehensive training and ongoing support for your professional development
• Collaborative, dynamic environment with genuine opportunities for career growth
• Career path with opportunities for internal advancement after six months, based on performance and position availability
• Ongoing development and training to support your professional growth
• Medical insurance
• Profit-sharing program
• Meal vouchers
• Childcare assistance
• Commissions
• Dental insurance
• Transportation allowance