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Renewals Manager

About the role

• Handle the quote-to-close process for renewals 120 to 90 days before the renewal due date
• Achieve or exceed quarterly revenue goals tied to retention, growth, and term extension of existing customer contracts
• Partner with Customer Success to assess customer health and drive the appropriate renewal solution
• Maintain and report an accurate forecast of renewals within the assigned book
• Manage renewal processes for multiple commercial customers concurrently
• Escalate appropriately to help resolve customer concerns
• Identify at-risk renewal clients before the renewal date and escalate to appropriate team members
• Mitigate contraction and churn within all deals
• Develop and maintain strong relationships with channel and alliance partners to identify and close joint opportunities
• Collaborate cross-functionally with Legal and Deals Desk as applicable
• Recommend and contribute to process improvements

• 2–5 years of related cybersecurity and renewals experience
• Ability to work independently and as part of a team
• Highly collaborative and able to succeed in an entrepreneurial environment
• Proven track record of success and over-achievement of renewal quota in previous positions
• Deep understanding of SaaS offerings and pricing models
• Ability to learn Wiz's offerings and pricing with agility
• Experience in a SaaS revenue organization: Sales, CSM, or prior renewals team experience
• Familiarity with Salesforce, CPQ, IronClad, and ChurnZero
• Confidence and ability to navigate customer and partner renewal processes according to Wiz rules of engagement
• Legal right to work in Singapore without visa sponsorship

• No specific benefits or perks are stated in the posting
• Equal opportunity employer
• Wiz will process application personal data in accordance with its Privacy Policy