YOUR NEXT CHAPTER
APAC Call Center Manager
About the role
• Contact clients via phone and other communication channels to sign them up for a trial lesson
• Provide information about products/services
• Answer client questions and concerns and resolve them effectively
• Ensure clients are enrolled, re-enrolled, and confirmed for trial lessons
• Support clients throughout the process of enrolling in the school
• Work with an international digital skills platform for children aged 7 to 17
• You can work full-time (hours are very flexible, but you must be available to work on Saturdays and Sundays)
• You have a Windows or Mac computer/laptop and a stable internet connection
• You are fluent in Polish or have a professional level of communication with clients
• Knowledge of CRM systems will be an additional advantage
• Own computer with stable internet connection, camera and microphone
• English level B2 and below or C1/C2 options are presented in the application
• Work from home — if you have a computer/laptop with a webcam, microphone, and stable internet connection, you can work from anywhere in the world
• Fast growth opportunities
• Employee discounts on all our amazing products for your family and friends
• Tremendous opportunities for growth and career development