BDC Representative

• Handle customer inquiries by phone, text message, and email in English
• Prospect new customers and generate business opportunities
• Schedule inspections, estimates, and service appointments
• Qualify leads, identify customer needs, and conduct sales follow-ups
• Run reactivation campaigns for former customers and promote new services
• Record contacts, negotiations, and customer information in the CRM
• Follow the company’s established scripts, processes, and sales targets
• Track opportunities through to sales completion
• Provide customer service and prospect for customers in the United States

• Fluent English with excellent verbal and written communication skills
• Comfortable making sales calls and negotiating with American customers
• Sales-oriented, proactive, and goal-driven profile
• Strong organizational skills, agility, and attention to detail
• Own computer, stable internet connection, and a quiet workspace for remote work
• Availability to work during the hours established by the Texas-based operation
• Bachelor’s degree or higher
• Preferred: experience in inside sales, prospecting, SDR, BDC, call center, or sales support
• Preferred: experience with CRM systems and lead management
• Preferred: experience working with targets, commissions, or variable compensation
• Preferred: experience serving international customers

• Variable bonus paid in U.S. dollars
• Remote work/home office