Senior Consulting Engineer

• Provide consultative support to ClickHouse enterprise customers
• Perform hands-on engineering, development assistance, and high-tier support
• Serve on customer projects involving design, architecture, integration, implementation, and documentation
• Conduct research, benchmarking, performance and functional testing, reference architecture, sizing, migration, integration, development, and tooling work
• Provide case-initiated consultative support for implementation, onboarding, production launches, and Proofs of Concepts
• Provide architectural, technical, and migration assistance, including hands-on tasks
• Handle L1 to L3 support cases and communications when not assigned to customer projects
• Partner with Product Management, Engineering, and Sales on product roadmaps and account plans
• Develop public and internal documentation, Knowledge Base articles, ClickHouse Learning content, reference architectures, blogs, and benchmark results
• Assist with hiring and mentoring new team members
• Participate in scheduling and on-call support to deliver high-quality 24x7 support in a global, distributed environment
• Travel onsite regionally up to an estimated 35%

• 5+ years of experience in Professional Services, Support, Technical Accounts Management, Engineering/SRE, and/or Project Management roles
• 5+ years of relevant industry experience implementing, operating, and/or supporting scalable, fault-tolerant, distributed database management systems
• Technical breadth and depth in DBMS, OLAP, Cloud/SaaS platforms, distributed systems software engineering, Linux/Unix, Kubernetes, system or network administration, and big data
• Experience leading and shipping large-scope technical projects with multiple experienced engineers
• Expertise with a public cloud provider such as AWS, GCP, or Azure and its infrastructure-as-a-service offerings
• Proficiency in both Japanese and English
• Ability to provide technical oversight, architectural assistance, and build Proofs of Concept for enterprise-level customers
• Up to 35% estimated onsite regional travel and availability for scheduling and on-call needs
• Bonus: Experience with ClickHouse
• Bonus: Experience with OSS and open-source technologies
• Bonus: Experience with Azure, GCP, or AWS
• Bonus: Experience with data pipelines such as Kafka, Kinesis, Spark, or RabbitMQ

• Employer contributions towards healthcare
• Equity in the company; stock options for every new team member
• Flexible time off in the US
• Generous time-off entitlement in other countries
• USD$500 home office setup allowance for remote employees
• Opportunities to engage with colleagues at company-wide offsites
• Flexible work environment
• Remote-friendly work arrangement