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Solution Engineer

About the role

• Own the technical sales process from introductory meetings through post-sales, including customer satisfaction, upselling and subscription renewals
• Support customers' technical needs and discover new use cases for Cloudera technology
• Design customer solutions using Cloudera technologies, reference architectures and common patterns
• Demonstrate Cloudera products to inspire customer adoption
• Partner with Account Managers to communicate solution value and drive successful sales
• Present product roadmap and vision
• Interface with Cloudera teams to provide customers with a unified experience
• Advocate for customer needs to Product Management and Engineering
• Participate in external publicity and evangelism through conferences, meetups, webinars and blogs
• Align achievements with annual sales targets, team goals and knowledge exchange with peers and the wider community

• Minimum of 5 years experience in a customer-facing role, ideally in a pre-sales context
• Ability to create and give technical presentations and demonstrations
• Experience with Big Data, Data Warehousing or Relational Databases
• Experience with one or more of AWS, Azure or GCP; formal certification is not required but is desirable
• Experience with Data Engineering, Data Science or Machine Learning
• Experience with Operations, Security and Data Governance within the enterprise
• Experience with Unix or Linux
• Experience gathering and understanding customer business requirements
• Excellent written and verbal communication
• Problem solving skills
• Willingness to learn, curiosity to discover and drive to make customers successful

• Generous PTO Policy
• Unplugged Days supporting work-life balance
• Flexible WFH Policy
• Mental & Physical Wellness programs
• Phone and Internet Reimbursement program
• Access to Continued Career Development
• Comprehensive Benefits and Competitive Packages
• Paid Volunteer Time
• Employee Resource Groups