Sales Representative – Aesthetic Training & Education

• Respond quickly and professionally to new enquiries by phone, email, WhatsApp, and social media
• Make outbound calls to new leads and follow up warm leads promptly
• Understand each enquirer’s background and goals, and recommend the most suitable course or package
• Explain course content, dates, locations, pricing, and payment or finance options clearly and accurately
• Handle questions and objections confidently, and close bookings
• Take deposits and payments and send out booking confirmations
• Follow up with leads who haven’t booked yet and with past delegates about further training
• Keep the CRM and booking records accurate and up to date
• Work towards weekly and monthly sales targets
• Feedback to the team on common questions, objections, and opportunities

• English – essential, the most important requirement
• Excellent spoken English: clear, natural, and confident, with a neutral accent that is easy for Australian clients to understand over the phone
• Excellent written English: professional emails and messages with correct grammar, spelling and punctuation
• Able to hold a natural, friendly conversation, build rapport quickly, and explain detailed information clearly without a script
• Bachelor’s degree in any field is required
• At least 2 years of sales experience, preferably in phone-based or online sales
• Experience selling to Australian, UK, or US clients is strongly preferred
• Experience in the education, training, healthcare, beauty, or aesthetics industries is a strong advantage
• Proven track record of achieving sales targets and converting leads into customers
• Confident on the phone and comfortable making outbound calls
• Persuasive without being pushy, with a consultative, helpful style
• Highly organised, with excellent follow-up habits
• Professional, reliable and self-motivated when working remotely
• Comfortable using a CRM, WhatsApp Business, Google Sheets and email
• Quick to learn about technical or medical products
• Able to work Australian business hours consistently
• Reliable high-speed internet with a backup connection
• A quiet, professional home workspace
• A good-quality headset and computer