Network Engineer – Field Support

• Deploy, configure, and support Cisco Catalyst SD-WAN solutions, including vManage and vEdge/cEdge.
• Configure and maintain Cisco Meraki environments across MX, MS, and MR platforms.
• Implement and support Cradlepoint routers using NetCloud Manager.
• Integrate LTE/5G and satellite connectivity into enterprise network designs.
• Provide real-time remote support to field technicians during installations, cutovers, and troubleshooting.
• Assist with validation, turn-ups, and issue resolution during live deployments.
• Support multiple customer networks simultaneously with strong prioritization and communication.
• Ensure adherence to customer-specific standards, SLAs, and security requirements.

• 4-7+ years of hands-on data networking or network engineering experience in the capacity of large-scale projects or national or international deployments.
• Strong hands-on experience with Cisco Catalyst SD-WAN, including vManage, policy control, and routing.
• Experience with Microsoft based desktop and laptop computers, as well as mobile device experience (smart phones, tablet pc, etc.).
• Strong experience with Cisco Meraki MX, MS, and MR platforms.
• Experience with the Cradlepoint NetCloud ecosystem.
• Solid understanding of routing protocols such as OSPF and BGP, TCP/IP, VPNs, and network security fundamentals.
• Experience supporting distributed environments and remote site connectivity.
• Experience with wired and wireless monitoring and troubleshooting tools.
• Strong troubleshooting, analytical, and problem-solving skills in high-pressure environments.
• Ability to clearly communicate technical guidance to field technicians and non-technical stakeholders.
• Proven ability to manage multiple priorities across customer environments.
• Excellent communication and documentation abilities.
• Experience with Starlink deployment and satellite connectivity is advantageous.
• Familiarity with Fortinet firewalls and SD-WAN capabilities is advantageous.
• Experience with multi-carrier cellular deployments and failover design is advantageous.
• Certifications such as CCNA, CCNP, Meraki CMNA/CMNO, Cradlepoint, Juniper, CompTIA, Apple, Linux or Fortinet NSE are advantageous.

• Day 1 HMO + 1 free dependent
• Health and Wellness Reimbursement Benefits
• Sunlife Group Insurance
• Company Salary Loans
• Government contributions
• Assistance with government loan payments
• 13th month pay
• Night differentials pay
• Holiday pay (for hours worked on holidays)
• Mandated Leaves
• Work equipment provided
• Continuous training
• Professional development opportunities
• Competitive benefits