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Product Manager, AI

About the role

• Translate business goals into clear software requirements
• Identify and define AI use cases for forecasting, data entry, search, and routine-task automation
• Write requirements for AI features
• Prioritize features based on market research, customer needs, company strategy, and development-team requests
• Manage project scope and trade-offs among time, cost, security, speed, features, schedule, software architecture, and team capacity
• Define success measures for AI features, including accuracy, time saved, and user adoption, and track them after launch
• Collaborate with engineers on building, testing, and monitoring AI features, including handling incorrect or unexpected results
• Work with Security, Legal, and Engineering on responsible customer-data use, privacy, data usage, and model-running costs
• Set product vision and define specifications with the technical team
• Ensure products meet business goals and user needs
• Track progress against plans and correct variances
• Interview customers, study competitors, and test AI models, tools, and open-source options
• Collaborate with UX, engineering, and leadership to select high-impact product ideas and determine when AI or simpler solutions are appropriate

• Proven work experience in product management or as an associate product manager, preferably in B2B SaaS
• Inventory management, supply chain, or ecommerce domain experience is a plus
• Hands-on experience shipping at least one product or feature using AI or machine learning, including large language models
• Working understanding of AI feature development and testing, including prompts, model selection, evaluation, accuracy, and data quality
• Awareness of AI risks including incorrect answers, bias, privacy, and cost, and methods to reduce them
• Proven track record of managing a successful product through its full lifecycle
• Proven ability to develop product and marketing strategies and present recommendations to executive management
• Structured approach and experience with agile methods
• History of working with development teams to get results
• Strong problem-solving skills
• Experience working with cross-functional teams in a matrix organization
• Enthusiasm for new technology and a practical view of its capabilities and limitations
• Ability to work productively in a globally distributed team through self-discipline and self-motivation
• Excellent written and verbal communication skills

• Work From Anywhere for 30 days in a six month period
• Paid day off for your birthday
• A Global Cin7 Day paid holiday focused on wellbeing
• Recruitment referral bonus
• Great Place to Work® certified workplace
• Career growth and opportunities to develop new skills