B2C Luxury Travel Consultant – Madikwe Specialist

• Work directly with international clients from initial enquiry through booking and post-trip follow-up.
• Consult clients about their safari requirements.
• Design and sell tailor-made Madikwe safari itineraries.
• Provide expert advice on Madikwe lodges, wildlife and safari experiences.
• Match clients with appropriate properties and experiences.
• Manage the complete booking journey.
• Prepare detailed itineraries and quotations.
• Build long-term client relationships.
• Handle objections and close high-value bookings.
• Identify opportunities to upsell and enhance itineraries.
• Maintain current knowledge of Madikwe properties, experiences and logistics.
• Work closely with internal teams to ensure seamless client delivery.
• Maintain accurate CRM information.

• Minimum 1 year's proven experience in direct B2C sales to clients.
• Professional Madikwe safari experience is essential.
• Strong practical knowledge of Madikwe Game Reserve and surrounding areas.
• Experience selling luxury safari or African travel.
• Proven ability to consult, upsell and close high-value bookings.
• Excellent communication and client relationship skills.
• CRM experience.
• Strong organisation and attention to detail.
• Ability to work independently in a fully remote environment.
• Genuine passion for safari, wildlife and African travel.
• Candidates without relevant Madikwe safari experience and at least 1 year of direct B2C sales experience will not be considered.

• Fully remote position – including training and onboarding.
• Consistent training and massive ongoing support.
• Genuine career growth opportunities.
• Supportive, collaborative and ambitious company culture.
• Opportunity to work with international luxury travellers.
• Opportunity to grow with a rapidly expanding African travel company.
• Forward-thinking leadership, technology and innovation.
• Visionary owners who are constantly looking for ways to grow and move the company forward.