Social Solutions Assistant

• Own the quality assurance process before and after campaign launches across social platforms
• Assist with campaign activation and setup across Meta, TikTok, Pinterest, Snapchat, and other social platforms
• Escalate day-to-day tasks and issues to Social Solutions Managers
• Support campaign management, coverage, and overflow; pace and optimize toward unit goals, KPIs, and margin caps
• Respond to general and specialized requests using internal systems
• Assist with pricing and RFP support, including pulling platform data and formatting materials
• Support tracking and pixel implementation and troubleshoot social platform issues
• Maintain internal process and best-practices documentation
• Own reporting, forecasting, and ad hoc audits
• Take and share notes for team meetings
• Perform other duties as assigned

• Fluency in English, both written and verbal
• 1 year of digital media experience; social media advertising experience preferred
• Strong work ethic and discipline to work productively in a remote environment
• Proficiency in video conferencing and messaging apps, such as Zoom, Google Meet, and Slack
• Advanced knowledge of Excel calculations, pivot tables, and graphs
• Experience or familiarity with paid social platforms, such as Meta Ads Manager and TikTok Ads Manager, is a plus
• Ability to work with little to no supervision
• Strong verbal, written, interpersonal, and presentation communication skills
• Ability to work both independently and collaboratively
• Willing and able to work US time zone hours in support of the North America Social team

• Remote work arrangement
• Diverse, inclusive, and equitable workplace
• Collaborative culture
• Continuous learning and professional growth opportunities