Client Account Manager, Beauty Industry – Part-time

• Take over client relationships immediately after the BDR closes a deal
• Manage client onboarding into client systems
• Ensure a smooth transition from the sales team
• Handle ongoing client communication as the primary point of contact for beauty-brand founders
• Conduct follow-ups and respond to client needs and questions
• Coordinate internally to ensure deliverables are met
• Maintain high client satisfaction and build long-term brand relationships
• Keep client records updated in HubSpot and Bitrix24
• Help clients navigate the proprietary Retail Connect platform

• Must have clear articulation and strong client-facing communication (written and spoken)
• Confident, professional, and highly presentable on camera
• Strong internet connection required for video calls
• Must be able to accommodate UK business hours
• Genuine interest or knowledge in beauty, skincare, cosmetics, haircare, or fragrance
• Capable of learning and navigating HubSpot, Bitrix24, and the proprietary Retail Connect platform
• USB headset with noise cancellation feature
• Working webcam
• Computer with at least 1.8 GHz processor and at least 4GB RAM
• Main internet service speed of at least 25 Mbps cable connection
• Backup internet service speed of at least 10 Mbps

• Performance Incentives
• Job Security and Stability
• Paid Training
• Inclusive Culture
• Upskilling Opportunities
• 100% Work-From-Home
• Exceptionally Supportive Team
• Opportunities for Career Growth
• Fun Work Environment
• Holiday & Overtime Pay
• Affiliate Marketing Program referral earnings up to $30 if referral is hired